Pilot Flying J Gift Cards work just like cash at any Pilot or Flying J location. You decide the value and the card retains any unused balance. You may purchase gift cards or add value to the card at any time at participating Pilot and Flying J locations. Great for gifts, thank you's, emergencies, and trips!
"For guests who are having difficulty using their Pilot Flying J gift cards, we apologize and ask that you please call our customer service department at 1-877-866-7378 to help us resolve the problem. We have changed the balance inquiry process to protect the integrity of our gift card accounts. The change was effective on December 23rd. We are working to reinstate the affected cards with their legitimate owners and apologize for any inconvenience. If you have any questions, please call our customer service department at 1-877-866-7378. Please rest assured that no personal information has been lost or compromised."